FAQ

Frequently asked questions

How long does shipping take?

Orders are processed within 1–2 business days. Standard delivery typically arrives in 5–9 business days, with tracking sent to your email the moment your order ships.

Where do you ship?

We currently ship across the United States, with more regions coming soon. Enter your address at checkout to see options and timing.

What's your return policy?

If something isn't right, you have 30 days from delivery to request a return for a refund or exchange. Items should be in original condition. See our Shipping & Returns page for full details.

Are the products covered by a warranty?

Yes — every item carries a 12-month warranty against manufacturing defects. Reach out and we'll make it right.

How do I track my order?

You'll receive a tracking link by email once your order ships. Lost it? Email us with your order number and we'll resend it.

How can I contact you?

Email our team any time at support@noirtech.us — we typically reply within one business day.